Mental Health Practice Development Essay Example | Topics and Well Written Essays - 10750 words

Mental Health Practice Development - Essay Example Within the healthcare practice, critical reflection has been highlighted as a significant and important skill in helping to achieve the necessary standards of professionalism among nurses and midwives (NMC, 2004).   It has also become an important approach in increasing the coverage of continuing health education, work-based learning, as well as life-long education (NMC, 2004).   Due to the increased focus on professional practice as well as education, it has become important to evaluate the reflective practice based on more practical applications, in this case, within the mental health setting.   Dewey (1933) from the very start has identified how reflection is a specialised thinking exercise.   It is an act which can come about due to doubt and hesitation relating to a situation or phenomenon.   Such a situation can also trigger inquiry and problem resolution.   Reflective practice veers individuals away from routine actions, instead, prompting more reflective and thoug htful action.   Such conceptualization begins with experience, highlighting how individuals and practitioners learn by doing and also by practice (Dewey, 1933).   In this case, problems are thought out first, hypotheses are formulated and errors are resolved and prevented with the use of plan actions, as well as the testing out of ideas.   It utilises two themes based on the modules completed, with a focus on change management and clinical leadership. The Gibbs reflective model will be used for this critical reflection (Fook and Gardner, 2007). This reflective cycle is useful in making an individual evaluate all the phases on an experience or activity. In this case, the stages of Description, Feelings, Evaluation, Analysis, Conclusion, and Action Plan shall be used as part of this model. This model has been chosen over other models because it includes more detailed elements of the reflective process (Fook and Gardner, 2007). Such details would help me present how I was able to improve my leadership ability through the modules I have gone through. This critical reflective piece demonstrates the application of different theory models of leadership and change. This reflection would also be critical about my actions and decisions in the process of completing this MSc course. An assessment of this experience, with its challenges is a necessary

Explore the ways in which Shakespeare presents male characters Essay Example for Free

Explore the ways in which Shakespeare presents male characters Essay The female characters in Hamlet have several vital roles within the play that serve to add depth and interest to the overall plot. Shakespeare employs the women to emphasize key themes such as betrayal, that might not otherwise be drawn out, and also enable the audience to gain a deeper understanding of the main male characters through the way in which they view and treat women. It is important to closely examine the male-female interaction and relationships in order to understand how Shakespeare uses the women as a dramatic device. The main male characters of Hamlet, Claudius, Polonius and Laertes are repeatedly shown to possess negative attitudes towards women. These attitudes result in unjust, oppressive and abusive relationships with the female characters of Gertrude and Ophelia. The primary male character, Hamlet, bears no exception to this general negativity directed at women. Shakespeare presents Hamlet as a man with a progressive hatred of womankind, having a detrimental influence upon his relationships with the female characters. Shakespeare implies the reason for Hamlets increased negativity to be his mothers remarriage to his uncle, Claudius. The extent this has affected Hamlet is implied through repeated mention of it, such as in his second soliloquy when he speaks of Claudius two crimes as making his mother a whore and the murder of [his] father. Here, Shakespeare uses the order in which Hamlet lists Claudius crimes to convey which event Hamlet views most severely. Damage caused by the remarriage is again seen through Hamlets resulting negativity towards women. One such attitude is the belief that women are overtly sexual. Upon Hamlets Chance meeting with Ophelia, he comments unfavourably on her tendency as a woman to jig, amble and lisp. Shakespeares chosen combination of verbs implies that Hamlet thinks women to have an inherently flirtatious nature. Hamlet also speaks to Ophelia of womens wantonness becoming their ignorance, implying that sexual desires become their downfall. It seems that this view of women as sexual tempters leads Hamlet to believe that they should be cut off from men, so as not to cause men detriment. Shakespeare conveys this through Hamlets instruction to Ophelia to get thee to a nunnery; repeating this line to demonstrate his conviction that women should remain separate so their overtly sexual nature cannot negatively influence men. Shakespeare emphasizes this through the forceful language Hamlet uses to instruct Ophelia in this action, for example go, and quickly too and that she must go now. Through Hamlets repetition of the imperative verb go, Shakespeare conveys his commanding tone, leaving the audience with no doubt of his vehemence. Shakespeare again shows Hamlets problem with womens sexuality through his repulsion at his mothers relationship with Claudius. In Hamlets first soliloquy he speaks of the speed of the marriage, saying how Gertrude did post with such dexterity to incestuous sheets. Here, Shakespeares repetition of s sounds acts as a sibilant to emphasise that Hamlet is hissing the words, conveying disgust at his mothers remarriage and sexual relationship. In negatively viewing the sexuality of both women in his life, Shakespeare hints that Hamlet not only has a problem with them individually, but that his grudge also lies with womankind. This is epitomized through his suggestion to Ophelia at the Chance Meeting that there should be no more marriage, thus effectively terminating sexual relationships. Hamlets disapproval of womens sexuality is linked with his belief that they have a ruinous influence upon men. Shakespeare shows this attitude through the way that in the Chance Meeting with Ophelia, Hamlet suggests that women in general corrupt men, saying wise men know well enough what monsters you make of them. Shakespeare again shows Hamlet blaming women for mens faults including his own insanity, saying their flirtatious games hath made [him] mad. Thus, Hamlet is shown to hold women as scapegoats, accountable for mens faults. Hamlets negative attitudes of women combine to produce unequal and oppressive relationships with both women in his life. Shakespeare demonstrates the imbalance in Hamlets relationship with Ophelia through the way the two characters treat one another so differently. Whilst Hamlet carries out a character assassination of her in the Chance Meeting saying that she is corrupt and a sinner, Ophelia glorifies him. Ophelia implies that Hamlet is awed saying he is observed and the glass of fashion. Also, Ophelia believes him to be of good character, saying he has a noble mind. This suggests Ophelias adoration of Hamlet, prior to his madness, and hints at her love for him. Through this contrast between Ophelias treatment of Hamlet with his of her, Shakespeare indicates who dominates their imbalanced relationship. The result is confusion and pain for the subservient Ophelia, shown through her repeated questions such as what means this my lord? and her declaration of grief at Hamlets rejection, proclaiming O woe is me.

Processing Emotions in Mrs. Dalloway and Demonology :: Virginia Woolf Rick Moody Social Classes Essays

Processing Emotions in Mrs. Dalloway and Demonology Hold them in or let them out; typically these are the only two options one has in dealing with their everyday emotions. Over time, making this decision has differed greatly. The transition between holding in your emotions and letting them out can be seen between two writers from two different eras. In Virginia Woolf’s Mrs.Dalloway, she portrays people in upper class England during the first half of the 20th century and how they process their emotions. Then, in Rick Moody’s short story Demonology he reveals how an average American family during the latter half of the 20th century chooses to handle their emotions. These two stories are perfect examples of how different eras dealt with their feelings in a completely different manner. There can be many connections drawn between these two stories as to the situations the characters are living in and what they have to deal with. Given that they each take place in completely different time periods, the story lines act as a steady base to make judgments as to how they handle their emotions. The story lines also act as a reliable source as to what was going on during each time period. So with these two books, we are able to take them out of there context and actually view them as real life history. By doing this we are able to compare the two different eras and see how they decided to handle their emotions. To begin comparing these two stories, the easiest comparison that is made is that both are stories that are based in one day. This allows us to see how they react to everyday situations. Second, they both deal with people conversing amongst one another. Each person has an image to up hold throughout the two stories. This is most apparent in Mrs. Dalloway since the main character is always trying to uphold her status amongst her social bracket. This is also the case in Demonology where the narrator’s sister is living the typical materialistic American life style, be it through her kids or simply her decisions on anything she does. Finally, these two stories allow us to see how people handle themselves when confronted with marital issues and most importantly how they deal with tragedy. All of these comparisons set the stage for an open look as to what each author and era had to deal with and the way they went about it.

The notes of a confused college student

To encourage students to evolve their analytical skills. To enable students to: Define key concepts In the study of history Identify major factors shaping the development of the US Recognize causes and consequences of major changes in US history Cite key examples of major historical trends and patterns Discriminate between causal factors of primary importance and secondary importance. Evaluation 4 Exams will be given, each worth 15 points These exams will be multiple-choice in nature.The lowest grade will be dropped. This option makes make-up exams a rare exception) Daily quizzes will be given using the I-clicker, worth 10 total points Questions will be drawn from various sources If you attend class regularly these will be easy points 2 Primary source Analysis castles will be given, worth 5. (10 points toward total) These assignments will be group activities completed in class. The readings will be posted on Blackboard and each student will be responsible for their completion.On he d ay of the AS, you will come to class prepared to contribute to the group. Make- up Saga's will be given only on rare occasions. 2 Reading quizzes will be given, each worth 10 points These quizzes will be given In-class In conjunction with you readings of Bell and Moody. These quizzes will be written and will reflect your analysis of these readings. Text book readings will be worth 20 points total Once a week you will complete a reading assignment using the online connect.

Concert Etiquette

Before going to a concert you should think about concert etiquette (good concert manners) to show respect to the fellow musicians. When going to a concert you should dress up in a way that would show the most respect to the musicians and the audience members around you. You should refrain from putting on perfumes fragrances since many people would be distracted by the smell, or be highly allergic to the product. In many concerts, you should arrive at least five to ten minutes before the concert begins. You should do this in order to get a program, find your seat, be seated.Remember to use the restroom before the concert starts, so you would not need to during the performance. It is very important to stay in your own seat and quietly seated while the concert is in progress. The reasons you should do this because it would be very disrespectful to the musicians, who put many hours into performing high quality music. Also it would be disrespectful to the audience trying to enjoy the musi c the musicians are performing. You should never leave the concert, while it is in progress unless you absolutely need to. Leaving a during a performance will distract others around you.If you do need to leave early, try leaving when there is a break or intermission in the program. When a concert is in progress, it's very important to stay as quiet as possible. During the concert you will want to whisper, hum, sing along, or tap your shoe don't do these things. It will distract others from the performance and will make unnecessary noise during the performance. If you bring a baby to the concert. When it cries or make another noise please try to exit the auditorium as quiet as possible. This will help others to not get distracted.Do not wave to your children(if they are performing) during the performance. They most likely already know that you are there and who you are. Please don't take flash photography, it would most likely blind a musician and won't be able to see their music. Do not walk down one the aisle to video tape the concert ( the light is usually not good enough for you to tape the concert ). Remember to not use your cell phone during the concert. Please turn them off before the concert begins. Refrain from unwrapping candy or cough drop wrappers during the performance. (If the omposer wanted the sound of crinkle paper noise, they would have written it in the piece. ) During a performance, you should never eat or drink. Just imagine sitting by someone chewing and drinking loudly. You would want to leave wouldn't you. While the concert is in progress, there will most likely be silence in some pieces. These are called movements. You would want to clap, but don't clap. A good way to know if it is a movement is if the conductor's arms are still up in the air, or if his/her back is turned to the audience. A good way to show appreciation during a performance is to applause.Even if you didn't enjoyed the music that was played, you should still show respec t and appreciation to the performers. Sometimes the audience will show more appreciation or enthusiasm for a good performance by standing while clapping. This is called a standing ovation. It would be more respectful to join and stand up even if you didn't think it shouldn't deserve one. It's completely acceptable to shout out words of appreciation, but not hateful comments towards the performers and conductor. Knowing this information will help you show respect to the performers, audience, and conductors during a concert.

China and the Global Economy essays

China and the Global Economy essays Recently, the so-called global economy has been incredibly successful, being strongly supported by most recent presidents, Bill Clinton, and now George Bush. This economy has, overall, been a great impetus for the world as a whole. Not only does it bolster the economies of struggling nations by allowing them to trade with an economic powerhouse like the United States, but also it allows for more competition in the global marketplace, driving down costs to the consumer, and increasing quality. China, however, is one nation whose potential entrance into this global economy is under heavy opposition and scrutiny. While our executive branch strongly advocates their entrance, claiming that China would be a great addition, many oppose this notion, citing all of the moral and ethical issues at hand as evidence against the nation of China. So the question remains, as to whether or not China should be allowed to join the world economy. I will discuss the pros and cons of this very heate d issue. First, we should address exactly why China is such a questionable nation as far as economy is concerned. One important issue is their incredibly poor working conditions, and treatment of employees. In America, we have many laws protecting employees, including minimum wage, health and safety laws, social security, and workers compensation. China, however, has no such policies. Their workers get paid a pittance while being subjected to harsh working environments in so called sweat factories, where they are crammed together in a building with no air conditioning or other such luxuries. Many health and safety issues also arise, as China does not regulate things like emissions, or levels of certain chemicals or gasses that may be deemed harmful. While America poses strict regulations on its businesses regarding waste and hazards, China has no such regulations, potentially putting the lives of millions of workers in dange...

music of the middle ages essays

music of the middle ages essays Music has been a great influence in the lives of many people for many years and is constantly changing. Music has been divided into six periods: Medieval, Renaissance, Baroque, Classical, and Twentieth Century. The Medieval period was the longest and most distant period of musical history and consists of almost a millenniums worth of music. To examine the music of this period we must first look at the influences or dominating factors of medieval life. In a political sense, as well as a spiritual sense, the Roman Catholic Church was very much the focal point of a Medieval man's life. Between the collapse of control of the Roman Empire around 500 A.D. and the Renaissance in the middle 1400s, the Church remained the most continuously powerful organization in Europe. The great gothic cathedrals of the Middle Ages help demonstrate how religion had become the focus of the times. The thousands and thousands of hours of labour, the tremendous cost involved, the extraordinary and detailed craftsmanship without the use of cranes or power tools must give us an idea of the effects of religion and the power of the Church. To worship God through one's craft was the highest artistic ideal of the times. While some of the great secular classic literature of the past was well known to many, it was considered to be only a teaching tool to assist in the understanding of the Bible. Music has always been an integral part of religious celebrations throughout history, and for the Catholic Church of antiquity, it was a vital element. The music of the Catholic Church absorbed Greek, Jewish, and Syrian influences among others, through the teachings of : Pythagoras 6th 5th BCE, a Greek mathematician and a musical theorist who believed that there were perfect intervals in music and introduced the 8ve, 5th, 4th, whole tone. Pythagoras ideas gave music scientific credibility through numbers and allowed it to be introduced as on...

15 Must-Have Items for Great Gatsby Fans

15 Must-Have Items for Great Gatsby Fans SAT / ACT Prep Online Guides and Tips We all have a friend who’s a huge fan of F. Scott Fitzgerald’s The Great Gatsby. Honestly, calling them a â€Å"huge fan† might be an understatement, since you know your friend would go back into a burning house to save their Gatsby book collection! (We might be â€Å"that friend,† honestly.) So what could be better than surprising the Gatsby fan in your life with some special Great Gatsby swag? Nothing, of course! After all, as Fitzgerald writes in the book, â€Å"Let us learn to show our friendship for a man when he is alive and not after he is dead.† And listen: we totally advocate treating yourself to a little something while you’re at it, too. So without further ado, here are the best gifts you can buy for any Gatsby superfan! #1: A Beautiful Copy of The Great Gatsby with an Art Deco Cover This edition of The Great Gatsby from Paper Mill Press is a must-have for any Gatsby fan. Its gorgeous cover captures the decadence of 1920s art deco decor while also suggesting the darkness hidden in the pages within. And who wouldn’t want more Jazz Age flair on their bookshelf? Any Gatsby fan would be proud to add this edition to their collection! Click here to buy. #2: The Luscious, Decadent Movie Adaptation by Baz Luhrmann Okay, okay: everyone has their favorite movie version of The Great Gatsby. We’ve gotta admit, though: Baz Luhrmann’s 2013 adaptation is our favorite. Not only does it have an amazing cast featuring Leonardo DiCaprio, Carey Mulligan, and Tobey Maguire, Luhrmann captures the decadence of the Jazz Age perfectly. The only problem with getting a Gatsby fan this movie is that they may never want to watch anything else. Click here to buy. #3: The Amazing, Jazzy Movie Soundtrack If you’re going to buy The Great Gatsby movie, you absolutely have to buy the soundtrack, too! Anton Monsted, the music supervisor for the film, said that he wanted the soundtrack to be a â€Å"blend† of â€Å"music that is very true to the period of the movie’s setting in 1922 and the music of today.† As a result, the movie soundtrack combines a blend of contemporary beats, jazzy melodies, and powerhouse vocals from Beyoncà ©, Jay-Z, and Sia. All you have to do is queue this album up and pop on some headphones, and you’re transported straight to one of Gatsby’s garden parties. It’s honestly the next best thing to actually being in East Egg. Click here to buy. #4: A Beautiful Poster Featuring The Great Gatsby’s Most Famous Line Wall art is a great way to add a little bit of Gatsby-inspired class to any room. That’s why we love this poster from Poster Foundry that lays out The Great Gatsby’s last line in beautiful typography. If you put it in a classy, eye-catching silver frame, it’s sure to become the focal piece of your decor. Click here to buy. #5: A Gatsby Inspired Candle That Smells Like Rain Can you ever have too many candles? (Answer: nope!) This handmade candle is the perfect way to bring feeling of a rainy day in Long Island right into your living room. For best results, we recommend lighting this candle, queueing up some rainy day sounds on your phone, and curling up under a warm blanket with your favorite copy of The Great Gatsby. We can’t think of a better way to spend an afternoon! Click here to buy. #6: A Sleek Three-Piece Suit that Would Make Gatsby Jealous As any Gatsby fan knows, the world of the book is all about appearances. That’s why a sharp, 1920s-inspired suit is the perfect gift! The one we’ve chosen is an affordable option that incorporates the Jazz Age’s signature three-piece style with a more modern silhouette. Couple this look with a snazzy wingtip oxford, and you’ll give Jay Gatsby himself a run for his money. If you prefer women’s wear, don’t worry: we’ve got you covered, too. Click here to buy. #7: A Perfect Dress for Any of Gatsby’s Parties We’re not going to beat around the bush: 1920s dresses are beyond major. So what could be better than buying an art deco dress for the glam Gatsby fan in your life? And boy, did we find the best. Dress. Ever. This Metme Flapper Dress flapper dress says it’s for prom, but we think you could wear it anywhere. (We would wear it everywhere, since we’d never want to take it off. Ever.) It’s got everything you could want: sparkles! Color options! Fringe! And it even has a 4.5 star rating from almost 500 reviews on Amazon. Couple it with this replica of Carey Mulligan’s headband from the movie, and you’ll look like you just stepped out of a speakeasy. Can you tell we’re in love? The glamorous Gatsby fan in your life will be, too! Click here to buy. #8: A Set of Art Deco Earrings for Everyday Cosplay Maybe you’re a bit more subtle in your fashion and would rather give a nod to your Gatsby love rather than going all-out. That’s what jewelry is for! You can add a little Jazz Age pop to your existing wardrobe by sporting a pair of very excellent art deco earrings. Couple it with the matching necklace for a bold statement look that says you don’t need no Gatsby in your life to have gorgeous things. (Shade intended, Daisy. Shade intended.) Click here to buy. #9: A Cool Sweatshirt Featuring The Great Gatsby’s Original Cover Maybe you’re into a more â€Å"vintage casual† look. Well, we have the perfect thing for you: a cozy Gatsby sweatshirt from Out of Print. It’s perfect for wearing while you’re snuggled up with a good book, but it’s cool enough to throw on before you head out the door, too. And just like The Great Gatsby itself, a good sweatshirt never goes out of style.We especially love that it features the book’s original cover, which tells the world that you’ve been a Gatsbyfan for a long time. Click here to buy. #10: A Saucy Gatsby-Inspired T-Shirt That Would Make Daisy Proud When you love somethinglike, really love somethingyou’re always on the lookout for other superfans like yourself. The best way to find those kindred spirits is to wear a shirt that only real enthusiasts will get. This Gatsby-inspired t-shirt is just the trick, since you’ll only get the joke if you’ve read the book. This shirt made us laugh...that is, until we started sobbing. Click here to buy. #: A Book About Why the Great Gatsby Still Rocks Gatsby fans have probably read the book tons of times, and since Fitzgerald is long gone, there’s no hope for a sequel. So what’s a fan to do?! Read book about the book, obviously. Enter: So We Read On: How The Great Gatsby Came to Be and Why It Endures by Maureen Corrigan. This is a perfect gift for anyone who’s sad they won’t get more stories about Nick, Gatsby, and Daisy, and wants to learn more about the impact of their favorite book on the world at large. Corrigan also talks about her own love for Gatsby, which is sure to resonate with any Gatsby lover. Click here to buy. #12: Art Deco Pillows That Will Make Your House Feel Like a Speakeasy As you know, The Great Gatsby is all about ambiance. Bring a little bit of that decadence into your room with these awesome gilded throw pillows. The black and white, art deco design give them a Roaring 20s feel. If you really want to capture that speakeasy vibe, add a few Edison bulb lamps and a luxurious rug, too. But fair warning: once your place looks this good, you might never leave the house again! Click here to buy. #13: A Retro Pocket Watch Like Nick’s to Signal Your Social Aspirations One of the things that jumped out to us about Nick’s wardrobe in the Baz Luhrmann movie is the amazing pocket watch that he has clipped to his vest. (It’s a fabulous detail that only a true Gatsby fan would notice.) So we scoured the internet to find a vintage-inspired pocket watch sure to impress even the most persnickety Gatsby lover. This retro watch combines an antique finish with Jazz Age-inspired design to create the perfect statement piece for any snazzy wardrobe. Featuring a glass and alloy construction, you’ll feel just like Nick when you whip this out of your pocket to check the time. Click here to buy. #14: A Modern, Gender-Swapped Retelling of The Great Gatsby That Will Leave You Wanting More When we stumbled acrossthis YA, gender-bent, LGBTQ retelling of The Great Gatsby written by Sara Benincasa, we knew we had to add it to our list. Benincasa is amazing: she’s a stand-up comedian, writer, actress, and Gatsby superfan. Her book, Great, tells the story of Naomi Rye, a teenage girl who’s spending the summer in the Hamptons with her socialite mother. Naomi expects to be bored out of her mind, but she soon finds herself fascinated by her neighbor, Jacinta, a popular girl known for her lavish parties. Before she knows it, Naomi is drawn into Jacinta’s circle and finds that Jacinta has some dark secrets of her own. This book will give any Gatsby fan a fresh perspective on the original story, and Benincasa includes so many nods to Fitzgerald’s original book that reading Great is like being on a literary treasure hunt. That’s why we think Great is the perfect gift for anyone looking for a modern, inclusive version of The Great Gatsby to sink their teeth into. Click here to buy. #15: A Lipstick in An Authentic Jazz Age Color to Make It Clear What You’re About Our last choice for this list might just be our favorite one. Besamà © Cosmetics is a makeup brand focused on honoring â€Å"the style, spirit, and sensibility of female beauty. â€Å" They specialize in recreating vintage makeup using modern, cruelty-free ingredients. They’re also fanatical about getting the colors and formulations right in all their products, including their 1922 blood red lipstick. This color is historically accurate, packs a visual punch, and is flattering for all skin tones! Even better, reviewers say that the lipstick stays in place and has mega staying power. It’s the perfect way for a Gatsby fan to experience an authentic piece of the Jazz Age while keeping their makeup game on point, too! Click here to buy. Now What? One of the best things about The Great Gatsby is how it captures the decadence of the Jazz Age. If you wish you could live in the 1920s, this post will teach you everything you need to know about the period. Movie adaptations are a hot topic for book nerds, and The Great Gatsby has been adapted for film three different times. (We included one adaptation in our list above!) Here’s a comparison of all three movies...and feel free to chime in with your opinion in the comments. The last line of The Great Gatsby is one of the most famous in all of literature. It reads: â€Å"So we beat on, boats against the current, borne back ceaselessly into the past.† But what does that mean, exactly? Click here to learn more about the last line and how it helps us understand the meaning of the book These recommendations are based solely on our knowledge and experience. If you purchase an item through one of our links PrepScholar may receive a commission. Have friends who also need help with test prep? Share this article! Tweet Ashley Robinson About the Author Ashley Sufflà © Robinson has a Ph.D. in 19th Century English Literature. As a content writer for PrepScholar, Ashley is passionate about giving college-bound students the in-depth information they need to get into the school of their dreams. Get Free Guides to Boost Your SAT/ACT Get FREE EXCLUSIVE insider tips on how to ACE THE SAT/ACT. 100% Privacy. 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Good Samaritan Laws Personal Statement Example | Topics and Well Written Essays - 1500 words

Good Samaritan Laws - Personal Statement Example Moreover, the paper will also look at the impact of these issues on the patients. The paper will also list the ways to promote health and reduce the risk in ethical and legal situations. One of the legal issues that relate to the current healthcare setting includes vaccination of the healthcare workforce. This legal issue rests on the notion that healthcare workers who have direct contact with patients should be vaccinated since they can suffer from infectious diseases in healthcare centres. In a study conducted by Stewart and Rosenbaum in 2010, it was concluded that direct contact can lead to the contracting of infections such as influenza. Such infections can be transmitted through sharing space with infected patients or through handling equipment, which the patients come into contact with during treatment. Whereas vaccination of healthcare workers can be regarded as crucial in the prevention of infections, making vaccination of healthcare workers mandatory can be termed as controv ersial due to the legality of such an issue (Stewart and Rosenbaum 615). Based on the law, healthcare workers should have the freewill to choose whether they should accept a vaccination or not. Therefore, it is not appropriate to force them to undergo vaccination when they do not want to do so (Babcock et al. 459). In my own analysis, there are certain personal and professional issues relating to the vaccination of healthcare workers. Personally, I think it is necessary to undergo mandatory vaccination in order not to put the health of the patients at stake. On the same note, I suppose that it is professionally wrong to force an employee to undergo some tests or vaccination, which they do not want. This issue affects the patient in that it may comprise his or her health. For example, if a healthcare worker contracts a disease from a patient, they may pass the same disease to another patient. The other legal issue that relates to current healthcare setting encompasses the use of soci al media in the healthcare setting. This issue revolves around the use of platforms such the internet to post information about clients or an experience in a healthcare setting (Saleh et al. 294). Some healthcare workers may post information about the experiences of patients, and this can be termed as illegal since such issues should not happen. For example, a legal battle may ensue when a healthcare worker posts some information about a patient suffering from trauma. A study conducted by Lambert and others in 2012 revealed that doctors may be reprimanded by the board when they post sensitive information about patients (Lambert et al. 41). Personally and professionally, I do not think it is acceptable to post some information online about patients. The experiences of doctors other healthcare workers, when dealing with clients, should not be exposed to the public. Such an issue may cause stigma to the patient and affect is interactions with other people. Core values such as upholding ethical standards should be followed in order to address such an issue. The other legal issue in the current healthcare encompasses language access in healthcare settings. This issue revolves around the increase in the number of persons who do not speak English. This diversity has forced healthcare settings to adhere to new legal requirements, which require that non-native speakers of the English language should be treated equally with

The Basis of Organizational Behavior Essay Example | Topics and Well Written Essays - 750 words

The Basis of Organizational Behavior - Essay Example Each of the concepts should be equally emphasized in order to have a complete understand the human resource. However, it should also be noted that one concept in nature of a person can summarize all of the concepts considered and this is motivated behavior. I believe that having managers and decision makers understand the concept of motivated behavior can already grasp the whole idea of organizational behavior. Motivated behavior emphasizes the need for employees to be valued, desire for involvement, perception, and their individual differences. If managers take into account that each employee needs to be motivated, they are also considering how to understand the whole individual in order to install an effective motivation technique. Dell, Inc. has been regarded as the largest manufacturer of personal computers in terms of revenue and unit sales. This business organization has been very successful in the information technology industry which it attributes to its ability to strategically align its human resource to its specific goals and objectives. Dell capitalized on its lean staff and low level of hierarchy which is can be characterized by the systems model of organizational behavior. Like a systems model of organization, facilitator roles are carried out by managers which stresses the importance of the employees. It should be noted that Dell practices employee empowerment in order to communicate its trust and confidence in the workforce. In contrast to the typical assembly line, Dell builds productive and cohesive work teams in the manufacture of its various products. The company also conducts regular training and workshops in order to further the strengths and competencies of its human resource. This effort shows the company’s concern in the growth and development of its employees as well as its way of ensuring that its workforce, which will help the organization further its thrust for profitability.

The Ethics of Human Resource Management Essay Example | Topics and Well Written Essays - 2500 words

The Ethics of Human Resource Management - Essay Example are considered as inalienable rights for workers (Fredrick, 2002) and these can be considered as negotiable too (Koehn, 2002) (Watson, 2003). Human resources management is also expected to address the issues of discrimination such as age, race, gender, religion, disability, sexual harassment etc. often through the use of affirmative action. (Smith, 1997) In a similar manner the employees of an organisation have certain obligations towards employers such as privacy over intellectual property rights, whistle blowing etc. Employees are expected to deal with these issues on an ethical plane such that the interests of the employer are not transgressed upon. On the other hand, employers have certain ethical obligations towards employees such as workplace safety through either modifying the workplace or through providing training and protection from hazards in the workplace. Within the problems listed above, individual companies can be considered as independent because most of these considerations can be handled in house or with the help of little external help. However there are certain issues that may pervade the limits of a company or firm’s authority to deal with them. The realm of more pervasive economic issues such as trade policies, trade unionism, immigration and globalisation all possess some kinds of ethical dimensions but it is often beyond the power of an individual company to deal with them (Legge, 2007) (Morehead et al., 1997). There are a number of leading theories on dealing with ethical issues in the human resource management sphere including Kantian ethics, consequentialism utilitarianism, virtue ethics and justice ethics. Arguments have been advanced both in favour of and against these theories that tend to make human resources management ethical as well as an unethical field of practice. There is however no denying that ethics plays a large part in human resources management and in order to create a lasting and

Law and ethics Essay Example | Topics and Well Written Essays - 750 words - 1

Law and ethics - Essay Example In the business world, the main reason for setting up an enterprise is to make profits and expand further. In this regard, the prime goal in business is maximizing inputs and limiting outputs within the company (Shaw 15). Business competitions are considered setbacks which require companies to implement brilliant strategies to overcome and remain relevant within the business community. According to the excerpt given, Jennifer can use the information to her business advantage but the success would not be just in that it was achieved in an unethical way. Studies reveal that competitive intelligence may not be unethical but Jennifer is faced by two dilemmas; business prosperity or lack of integrity. The process of decision making plays a significant role in the running of an organization. For the betterment of the organization, making decisions must at least be based on accurate statistics, scientific studies or certain principals. Being a leader and a level manager, the decisions made by Jennifer will influence those around her. The resolution of the two issues will affect Jennifer, the company as a separate entity and the competitor whose private data is publicized. Being in Jennifer’s position, her integrity as a businessperson will be affected in whatever choice she chooses to undertake. If she chooses to use the competitor’s information, her lack of integrity will render the enterprise’s success unethical. Consequently, if the business is passed to other business partners, they will lose faith in her management skills. Faith from business partners is important especially during transactions since business partners rely on the history of other business partners for decision-making purposes. The resolution to inform the competitor company of the breach would earn her respect from other partners and likely to have impacts in her business on the long run. The information leak is on the internet which she cannot control but through

How to change the world Essay Example | Topics and Well Written Essays - 250 words

How to change the world - Essay Example They therefore see the realization of national vision and goals of their respective nations. The individuals who have been discussed in â€Å"How to Change the World† are from countries such as brazil, United States, India, Hungary, Burkina Faso, and Bangladesh (Bornstein 28). These people have advanced systemic change and shifted perceptions and behavior patterns. They have innovated massive ideas for solving problems; and they are determined and yearn to spread the ideas throughout the society. One of the social entrepreneurs that have been profiled by Bornstein is Gloria de Souza, a 45-year-old elementary school teacher in Bombay (Bornstein 29). In 1981, she was inspired to transform education across India; this was stirred up by her observation of 20 years of rote learning, a thing she desired to change (Bornstein 34). Souza adapted her teaching ideas to India’s specific circumstances and founded an organization to build a team to spread her ideas. Her project got stipend from a social entrepreneur organization, named Ashoka. She managed to disseminate her Environmental Studies (EVS) approach to teaching. By the end of the 1980s, Souza’s success was very eminent; the Indian government had incorporated EVS into its curriculum, and it was reported that this approach had significantly increased student performance. The lessons I have learned from Souza’s case is that change requires an intrinsic motivation, coupled with action steps; Souza acts upon her observation by taking step to set up her own organization. There is also need to secure for some source of human resource and funds to institute a transformative project; Souza gets stipend from Ashoka-a social entrepreneur organization and builds a team to realize her goal. In addition, it is important to create a relevant project for easy adoption and integration; Souza adapts her teaching ideas to India’s specific issues, a thing that saw the incorporation

An assessment of the theoretical, methodological, and empirical Essay

An assessment of the theoretical, methodological, and empirical contribution of {your psychologist} to psychology and to society as a whole - Essay Example Carl Rogers is an American psychologist who became one of the founders of humanistic, client-centered (or later named person-centered), approach in practical and theoretical psychology. The scientist was born on January 8, 1902 in Oak Park, IL - a suburb of Chicago. He was the forth of the six children of a devout Christian housewife and a successful civil engineer. Carl was such a clever child that he already could read before going to the kindergarten. Since he learned to read in the early years he started his education from the second grade. At the age of 12 the family moved to a farm near Chicago where he had enough freedom to become a rather independent, isolated and self disciplined person. There a future therapist was brought up in a strict manner with a great number of chores, and according to the strict philosophy of his mother – a devout Christian. Such a life made Carl a somewhat isolated and independent introvert. Living on a farm leaved a mark on his first career choice. So he entered the University of Wisconsin Madison in order to major in agriculture. Later he switched to history, and finally religion to study for the ministry. During that time Rogers was among those selected 10 students who were to go to China for the World Christian Federation Conference for the term of six months. Being there he broadened his thinking so much that having returned home he started to doubt some basic religious views together with his own religious convictions. After graduation against his parents wishes Rogers got married with Helen Suiet. After the wedding a just married couple moved to New York City. There Carl attended the most liberal religious institution - the Union Theological Seminary. Though he was successful at this career, Carl once again decided to change the profession because the experiences he got while studying radically influenced and even changed his religious views.

How to change the world Essay Example | Topics and Well Written Essays - 250 words

How to change the world - Essay Example They therefore see the realization of national vision and goals of their respective nations. The individuals who have been discussed in â€Å"How to Change the World† are from countries such as brazil, United States, India, Hungary, Burkina Faso, and Bangladesh (Bornstein 28). These people have advanced systemic change and shifted perceptions and behavior patterns. They have innovated massive ideas for solving problems; and they are determined and yearn to spread the ideas throughout the society. One of the social entrepreneurs that have been profiled by Bornstein is Gloria de Souza, a 45-year-old elementary school teacher in Bombay (Bornstein 29). In 1981, she was inspired to transform education across India; this was stirred up by her observation of 20 years of rote learning, a thing she desired to change (Bornstein 34). Souza adapted her teaching ideas to India’s specific circumstances and founded an organization to build a team to spread her ideas. Her project got stipend from a social entrepreneur organization, named Ashoka. She managed to disseminate her Environmental Studies (EVS) approach to teaching. By the end of the 1980s, Souza’s success was very eminent; the Indian government had incorporated EVS into its curriculum, and it was reported that this approach had significantly increased student performance. The lessons I have learned from Souza’s case is that change requires an intrinsic motivation, coupled with action steps; Souza acts upon her observation by taking step to set up her own organization. There is also need to secure for some source of human resource and funds to institute a transformative project; Souza gets stipend from Ashoka-a social entrepreneur organization and builds a team to realize her goal. In addition, it is important to create a relevant project for easy adoption and integration; Souza adapts her teaching ideas to India’s specific issues, a thing that saw the incorporation

Fleet Planning Essay Example | Topics and Well Written Essays - 2000 words

Fleet Planning - Essay Example It is all because of all such various factors, it is considered that the airline industry is a vibrant and unpredictable industry. As this industry has been really dynamic of late, it has been considered by many airline service providers to alter their performance style into a private management style rather than the earlier government interfering style. (The Global airline industry program) To respond to the dynamic nature of the airline industry, many airline service providers have followed a low-cost strategy and to be able to apply this low-cost strategy, fleet planning strategies have been followed. In order to implement a successful the fleet planning strategy, companies have focused upon four different issues: Costs are a major factor that enables a company to earn profits. If the costs are controlled properly, higher profits would be earned. In recent years, costs have been an important aspect towards a company’s success. The knowledge and control of the costs provided by the latest aircraft models, engines and fleet universality are an important aspect in the assessment of future fleet necessities. Demand in the market is another aspect which ascertains the requirement of fleet for a company. The general demand by the customer regarding the services provided and the fares offered would also be necessary in ascertaining the appropriate fleet for a company. The biggest revenue/cost saving of adding more aircraft of the same type is the compatibility and similarity, for example Airbus in marketing their Aircraft claims that communality exists between their aircrafts and the of having a fleet of different type sizes of aircraft from Airbus would: Since the systems are similar and properly use the same tools and procedures for maintenance or even operation such as refueling, or baggage handling, that would have a big effect on the

Evaluation of Training Essay Example for Free

Evaluation of Training Essay The evaluation of training identifies the extent to which the program has succeeded in enhancing the knowledge or skill-set of the participants. Kilpatrick’s model of training evaluation identifies four levels of evaluation: trainee reaction, participant’s learning, behavioral change, and impact on business. The major tools of training evaluation include interviews, questionnaires and surveys, observations and secondary data, and pre and post assignments or tests. The emerging trend is empowered evaluation, or making participants responsible for the evaluation. Introduction: Objectives of Training Evaluation The broad objective of evaluating training is to measure the effectiveness of the program in relation to the enhancement of knowledge or skills and the application of such skills and knowledge at work by the participants. The secondary objective of evaluating training is to improve future editions of the program in terms of modules, facilities, and contextual factors. The evaluation of training also helps identify the factors that help and hinder effective training of individuals and provide a guide map for support the participant requires at work The successful evaluation of a training program depends on application of the correct objectives while designing the evaluation exercise and the correct feedback from the participants in relation to the inputs received from the trainer. Kilpatrick’s Model of Training Evaluation Donald L Kilpatrick of the University of Wisconsin proposed four levels of evaluation. The first level of Kilpatrick’s model is seeking trainee reaction, or the participant feelings regarding the training experience. The instruments used to capture such reaction include post-survey questionnaires or feedback forms and verbal reactions of the participants during the conclusion of the training program. Some of the common questions included in such surveys include whether the participants enjoyed the training, whether they considered the training relevant, whether they liked the venue, style, timings and the like, their opinion on the ease and comfort of the experience, and the like. The answers to such questions could be in either an open-ended format or a series of multiple-choice options. This level of evaluation is easy to obtain and analyze and takes place immediately after the training ends. It gives a broad and general indication regarding the success or failure of the training program. The second level of Kilpatrick’s evaluation model focuses on the participants learning, and measures the whether the desired skill and knowledge enhancements have taken place. The measures in this level indicate the extent of advancement or change in the intended direction or area. The common measurement instruments for this factor include pre and post training tests or assignments and interviews. The success of evaluation however depends on the establishment of a reliable and clear scoring measurement scale. The third level of Kilpatrick’s evaluation model focuses on measuring behavior change, or the extent of application of the acquired knowledge or the implementation of acquired skills on the job. The evaluation of this factor depends on any noticeable and measurable change in the activity and performance of the participants when they return to their job roles after the training, and on whether such changes are sustained or temporary. The evaluation also extends to measuring whether the participants could transfer their learning to others and whether they are aware of their change in behavior, knowledge, skill level. The common evaluation tools for such measures include ongoing observation and interview over time. The use of 360-degree feedback is a convenient tool to measure performance on a continuous basis. The measures required at this level are not easy to quantify and arbitrary snapshot assessments and subjective ratings often hamper successful evaluation at this level. The fourth level of evaluation in Kilpatrick’s model is measuring business results, or the effects of the training on the business or environment. The measures would typically be business or organizational key performance indices such as volumes, values, percentages, timescales, return on investment, staff turnover, quality ratings, achievement of standards and accreditations. Most of such measures would already be in place as part of the normal management reporting systems. Organizations traditionally focused on the first two levels of evaluation. In recent years, the third and fourth levels have also become common points of evaluation. The Process of Training Evaluations The process of conducting the training evaluation depends on the objective of evaluation, or the level of evaluation required. The instruments used to measure of participant’s reaction to the program and their acquisition of knowledge and skills need to be devised prior to the program and administered to the participants immediately after the program concludes. The evaluation of the behavioral change or the application of the acquired knowledge and skills to the job and measuring their impact on the business is complicated and a sustained effort. The various tools to evaluate such measures, such as interviews, questionnaires, 360-degree appraisals, feedback from supervisors, secondary data, observations and the like need to be structured and phased over a period of time, and the results compared with the previous data and the intended objectives of the training program. Conclusion The latest concept in training evaluation is empowered evaluation, wherein participants improve their programs themselves through self-evaluation and reflection. The responsibility for evaluation in this model rests with the participants and professional agency or entity conducting the training on a collective basis, and the process of evaluation necessitate cooperation, collaboration, and sharing of resources. References Goodstein, J. Goodstein, L. D. (1991). A Matrix for Evaluating Training in The 1991 Annual: Developing Human Resources (pg: 184). San Deigo: University Associates.

History of Foreign and Security Policy

History of Foreign and Security Policy Defining Foreign and Security Policy from the Cold War to Present Today’s increasingly globalised community has seen more diplomatic and social evolution in the past half-century than the civilized world has seen in recent memory. The advent of multinational trade and military alliances such as the North Atlantic Trade Organization has increasingly intertwined security policies with foreign policies, which in turn entail more than just military alliances. Foreign subsidies by way of fiscal aid grants and weapons contracts warrant the need for nations to adopt solid, transparent foreign and security policies as the traditional global threat of warfare changes. The most notable examples for security and foreign policies as well as the need for a national and supranational governmental monitor are the United States and the European Union. The aforementioned two bodies share between them diplomatic ties to most every member of the international community. The onus of foreign and security policies becomes more apparent through examination of dipl omatically fragile and militarily-temperamental regions such as the Middle East, whose international agreements and regional alliances are the basis for subsequent American and EU policy, without which allies and trade partners would find little benefit from trade and security agreements. Foreign policy amounts to little more than a series of political guidelines and rules of engagement by which any country implementing it best gains at a certain point in time. Foreign policies are known to change radically from one year to the next; the Cold War is perhaps the greatest testament to the temporal nature of international relations and foreign policy. Robert John Myers notes in his US Foreign Policy in the Twenty-first Century how quickly Western countries changed their approach to the Soviet Union. Prior to 1945 â€Å"during the savage struggle of World War II, the primacy of the wisdom of political realism seemed to have been learned† by the Allies, who interlocked â€Å"inte rest, power, and morality in the councils of the principal Allied power†[1]; the USSR at the time was an indispensable ally against Germany and Japan. Much to the chagrin of their current political detractors, the Soviets were perhaps the most powerful ally America had in the war against the Axis powers, with borders spanning the heart of the Nazi regime and maritime waters bordering the Imperial Japanese. Foreign policy then had nothing to do with the civil liberties, democracy, and freedom of the press so touted today in the same countries that huddled together in opposition to Moscow during the Cold War. Prior to the partition of Germany at the close of the war, it was easily recognizable that â€Å"wartime cooperation to defeat the Axis was clearly important† and Allied foreign policy toward its Soviet contingent was one of camaraderie and mutual interdependence[2]. Once the war ended, however, the close ties between the powers dissipated and politically malignant a ntipathy filled the void. With a barely nascent United Nations absent as policy moderator, the US and the USSR led a series of proxy wars starting with â€Å"the attack by North Korea on South Korea on 25 June 1950,† marking â€Å"the limited cooperation [and mediation] that came to be expected from the UN in the security field†[3]. International mediation, which should have taken place given the alliance that transpired between the US, USSR, and Europe during WWII was all but gone in the years of reconstruction and the escalation of the Cold War. There are two points of speculation given the rise of the Cold War: the first is that the United Nations failed as an international mediator, and the second is that the United Nations was obsolete, serving only to keep other countries out of the periphery of the Soviet-American struggle for dominance. The difference between foreign and security policy during the Cold War was elementary. The American foreign policy toward the Soviet Union was one of mutual trade and sales, the development of which was speculated by many to be a financial insurance policy; if the two superpowers intertwined economically, the idea of armed struggle would be so financially devastating that neither side would be willing to continue along the path to war. American security policy was markedly different given the proxy wars fought in Korea, Vietnam, and the Middle East. Foreign policy essentially existed in the case of the Cold War to ensure that security policy would never be employed. The Cold War was a fascinating case of how foreign policy and security policy could run completely contrarian to each other. Any two given nations can foster amicable foreign policies in their approach to each other independent of a covertly hostile security policy as evidenced by the oft-shifting approach of successive American administrations to the Soviet behemoth. Jimmy Carter, for example, â€Å"forbade grain sales to the Soviet Union following the nation’s invasion of Afghanistan in 1979,† while â€Å"Ronald Reagan made the unpopular embargo an issue in the 1980 elections, reversing the policy after his election†[4]. The Reagan policy shift did not predicate a change in security policy, as the administration continued its support of Afghan mujahideen forces through arms sales and finance while continuing its agricultural trade with Moscow. It is now well-known that the UN was inconsequential in international mediation throughout the Cold War. This is not to say that an international or supranational regulatory body is not needed; in the case of the US and USSR, the absent (and perhaps powerless) UN was perceived as such because their collective power was dwarfed by the two superpowers. With no military or financial incentive, the question of the relevance of a supranational regulatory body in foreign and security policy is moot. Even today, American foreign policies often contravene UN resolutions with little or no repercussion due to the immense economic, political, and military might of Washington. While the Cold War ended relatively peacefully without UN intervention, the concept of an international body was not scorned by the US, which partnered with various countries to create the North Atlantic Trade Organization (NATO). It should be noted, however, that the US was an open advocate of NATO for the very reason tha t the UN was not potent enough a body to act on American will or on behalf of American aspirations. International mediation in this sense is needed for the monitoring of foreign and security policy; whether or not mediation will be effective in both sectors is quite another issue. Foreign policy can be monitored, policed, and even dictated by a supranational body as evidenced in the partition of Germany and the formation of the Eastern Bloc post-WWII. Security policy, however, is a point of major contention with any nation faced with the prospect of supranational control. Any nation with major investment (diplomatic or financial) abroad would be reluctant to cede jurisdiction of its own soldiers and sovereignty to an outside body, especially one such as the UN whose member list consists of nations antagonistic to one another. The irony here is that a multi-national group could have foreign and security policy power over a nation whose security policy is antagonistic to one or more members of the same international group. Israel, for example, would embark on an unprecedented leap of faith if it allowed the UN and its Arab members to mediate its security policy, all despite the fact that from the first years of its inception (1948-1967) the Jewish state relied o n the UN to justify its existence to the international community. The multi-faceted Arab-Israeli conflict is just one example of how unchecked world superpowers exerted their influence unchecked by the vigil of an international body. Prior to the fall of the Soviet Union, foreign policy was a much simpler venture as the world found itself functioning under the umbrella of just two superpowers, led by and acting under the auspices of either Washington or Moscow. The fall of Communism left a vacuum in the Middle East, as the now-extinct USSR had no allegiances to the Middle East in which it fought a series of proxy wars and conflicts with the United States. What transpired following the end of Moscow’s reign as a world superpower was the creation of several diplomatically independent states in the Middle East. Where Moscow once supported Syria, Egypt, and Iraq while arming said nations’ leaders, they found themselves increasingly dependent on other sources for trade and international subsidy such as the EU and the United States. The foreign policy then drove the security policy, baited by American and EU sponsorship acting independently of the UN. Today, Egypt, once the sworn enemy of Israel (whose cl osest international ally is Washington), receives America’s second-largest international aid package. This of course is contingent upon the maintenance of a lasting peace as well as other conditions detailed in the Camp David Accords of 1978. The UN and the EU’s parts in the conflict were minimal, as security policies of the two comprised of a minimal militaristic component and a far larger foreign policy component. Pinar Bilgin observes in Regional Security in the Middle East how the fragile Mediterranean â€Å"as an alternative spatial representation began to take shape from the 1970s onward largely in line with the development and changing security conception and practices of the European Union,† a group whose policies toward the region â€Å"have been shaped around three major concerns: energy security (understood as the sustained flow of oil and natural gas at reasonable prices); regional stability (understood as domestic stability especially in countries in geographically North Africa); and the cessation of the Israel/Palestine conflict†[5]. Unlike the US and USSR, whose motives will be examined later, the EU was interested solely in the protection of their economic preservation and the prevention of any armed conflict from spilling into their geographic vicinity. In addition to the Arab-Israeli crisis, EU Member States such as Italy, France, and Spain faced growing resentment in the Maghreb (Arab North Africa) as a corollary of imperial European rule. The EU’s policies were hence different from â€Å"non-EU actors [who] encouraged and supported the search for security within a Euro-Mediterranean framework†; the EU has almost â€Å"single-handedly sought to construct a Euro-Mediterranean Region to meet its own domestic economic, societal, and, to a much lesser extent, military security interests†[6]. The American and Soviet interest in the region was also one of economic, political, and security nature, bu t on a much larger scale. Buzan and Waever note in their Regions and Powers: The Structure of International Security how: â€Å"The United States and the Soviet Union were latecomers as major players in Middle Eastern regional security, though the former had long-standing oil interests there. The two superpowers were drawn into a pattern of regional turbulence that was already strongly active. Their interest in the region was heightened by the fact that, like Europe, the Middle East sat on the boundary between the spheres of communism and ‘free’ worlds. Stalin’s aggressive policy after 1945 had pushed Turkey and Iran into the arms of the West. Turkey became a member of NATO, and was thus fixed into the main European front of the Cold War. Until the Islamic Revolution in 1979, Iran fell increasingly under American sway, not only through corporate oil interests, but also as part of the loose alliance arrangements that connected American containment clients in Turkey, Iran, and Pakistan. To counter this US success right on its borders, the Soviet Union tried to play in the Arab world b ehind this front line, by establishing political and military links to the radical regimes and movements that sprang up in the Middle East during the 1950s and 1960s (Syria, PLO, Iraq, Egypt, Libya, Algeria, Yemen)†[7] The entire Middle East, ranging from Egypt to Iran, became what Buzan and Waever describe as a â€Å"third front in the Cold War, after Europe and Asia, and its oil resources tied it powerfully into the global economy†[8]. The Camp David Accords were especially important; while Israeli security policies remained virtually unchanged (the Israeli-Egyptian peace is frequently described as â€Å"cool† in comparison to Israeli-Turkish relations), their foreign policies shifted. The two acted under the auspices of the United States, signalling a significant achievement in the Cold War. Though the â€Å"crosscutting complexities of internal alignments in the Middle East† make it â€Å"difficult to trace a clear Cold War pattern of great power intervention,† the small gains and losses in war and political action were of huge consequence. With the 1978 signing of the Camp David Accords, the United States shifted its foreign policy in the Arab world successfully, sp litting allegiances in the Middle East to one drawn along Arab lines to one drawn along foreign policy lines. With Turkey and Iran (at least until Tehran’s 1979 Islamic Revolution) securely in the American camp, the Middle East was thus left only with Syria and Iraq in alliance with the USSR. Conflict in the Middle East was hence capitalized upon by the United States by way of foreign policy, which existed independently of the nations’ security policies. Foreign policies always shift more easily than security policies, as the former serve the interest of a nation’s economy and the latter are charged with the military protection of a nation’s sovereignty, diplomatic or otherwise. As evidenced by the Cold War, American policies in Iraq alone have shifted dramatically. Prior to 1979, for example, American foreign and security policies were in place to secure its interests (Saudi Arabia and Israel) from Baghdad. From 1979 to 1991, American foreign policies toward Iraq remained the same, but its security policies shifted to accommodate Iraqi military suppression of post-revolutionary Iran. From 1991 to 2003, both foreign and security policies shifted to those of aggression and financial seclusion. It should be noted that until 1991, these foreign policy shifts were executed at the whim of three American presidents. Iran followed the same path, with pre-1979 Tehran under Reza Shah Pahlavi serving as a vital blockage to Soviet expansionism. Following the Islamic Revolution of 1979, security policy was hostile toward and sought to exclude Tehran by funding Saddam Hussein. Foreign policy changed during the Contra Scandal, wherein American military leaders sold Tehran various munitions and weapons in direct subterfuge of Washington’s official military support of Baghdad; weapons were sold to a lesser evil (Iran) in order to fund covert operations in support of Nicaraguan right-wing guerrillas. Managua’s leftist-government was thought to be the latest expansion of Soviet influence and was hence a closer threat in physical proximity than the rise of the radical Islamic government of Tehran which was equally opposed to the Soviets at the time. All this transpired, again, without minimal monitoring by an international body. The greatest irony of the aforementioned events, however, is the perception of their respective successes and failures. America succeeded without international intervention in the pacification and dismantlement of the Soviet Union; however, today’s chaotic Middle East was a corollary, including the 9/11 attacks that changed forever the security and foreign policies of the United States. The current wars waged by America and what allies remain are again largely conducted without the support or monitoring by the UN or any other international body, and it remains to be seen how the future will unfold. BIBLIOGRAPHY Bilgin, Pinar. (2005) Regional Security in the Middle East: A Critical Perspective.London: Taylor Francis Routledge. Buzan, Barry and Ole Waever. (2003) Regions and Powers: The Structure ofInternational Security. Cambridge: Cambridge U P. Myers, Robert John. (1999) US Foreign Policy in the Twenty-first Century: TheRelevance of Realism. Baton Rouge: Louisiana State U P. Wilson, Ernest J. (2004) Diversity and US Foreign Policy: A Reader. New York:Taylor Francis Routledge. 1 Footnotes [1] Myers 1999, p. 98 [2] Ibid [3] Myers 1999, p. 98 [4] Wilson 2004, p. 127 [5] Bilgin 2005, p. 140 [6] Bilgin 2005, p. 140 [7] Buzan and Waever 2003, p. 198 [8] Buzan and Waever 2003, p. 197

Violence In The Media Essay -- essays research papers fc

 Violence in the Media It’s the ever-present question that has been asked by authorities, educational institutes and parents alike. Does violence in the media influence the behavior of society? Some say yes, others say no. Other questions posed that I will try to clarify in this essay are those to do with what, if anything is being done to control this virus. To fully comprehend these questions we must first understand what is meant by violence in the media, and whom it effects, if anyone at all. Also, did violence in the media come first, or was it derived from violence in the ‘real world’? There are arguments that can be stated from both sides. Some say that escalation of violence in society is a symptom of deteriorated value systems and poor parental instruction. Others say, and this is backed up with factual evidence, that violence that is seen on television, in the movies and in video games is directly linked to the violence in society. Either way, there is too much violence in the mass media and the outcome of this can in no way, shape or form be of a positive nature. Violence has become an ordinary way to be entertained, settle arguments, or blow off steam. Violence results when many different things come together, and we know that violence in the media is one of those things. Children spend more in a week time watching TV than doing anything else, other than sleeping. Violence, however, isn't limited to TV-it can be found in music, video games, comic books, newspapers, and magazines. Exposing children to violence can desensitise them to violence and make them more fearful of others, causing them to act more aggressively. Fortunately, most media violence can be unplugged. The term mass media can be used to describe television, cinema, video games, books, music, the Internet, newspapers or magazines. Everyday we are confronted with violence that is portrayed in the media. Everywhere billboard we go past, every movie we see, every magazine or newspaper we pick up will inevitably have violence in it. Whether it is informing us about it, or using it as entertainment, people are susceptible to this violence. The main age group that is influenced most immensely by this is young children. Since they are exposed to violence in the media from such a young age, they believe that violence is praised, even funny. They presume th... ... one night a week a family night. Plan some activities for the whole family. Don't buy products whose advertisements glorify violence. Express your concern to the manufacturer. Violence is everywhere. It is an impossibility to avoid it. Refusal to address the issue will not solve it. The parents must stop allowing TV to be the baby sitter and sole educator of their children. TV is a medium for entertainment, not instruction. The parents must seize responsibility of properly raising their children. Herein lies the solution. Do not to TV land for salvation, because it is like a mirror, it will reflect your image. Just as one cannot complain to a mirror that one is fat or ugly, one cannot blame TV for our own evils. Bibliography Kim, Timothy Young ‘Media and Violence’ Available www-edlab.cs.umass.edu/~tkim/media.html online 1998 Kopel, David B ‘The Impact of the Mass Media Revolution,’ Kansas Journal of Law and Public Policy Available http://i1i.org/SuptDocs?issuPper/Irmaddag.htm Online ‘The Mass Media’ Document;  Grolier Encyclopedia 1996 VIOLENCE IN THE MEDIA

Modernism and the Visual Arts Essay

Originally titled as Le Bain, means the bath; Luncheon on the Grass was exhibited at the Salon de Refuses in 1863. It is painted with oil on a large canvas by Édouard Manet created in between 1862 and 1863. The painting represents the contrast between a female nude with fully clothed men in a rural setting. By that time, normally woman in paintings didn’t look at viewers straight, especially with nudes. Traditionally, nude models mostly looked away from the view. But however, Manet’s naked female model straightly stares at the viewer. This was shocking, but also challenging at the same time. The Luncheon on the Grass, received a great attention by causing public scandal with nude female and painting was success through setting, color, technique, composition and light. Luncheon on the Grass brought in much argument at its reveal. From this painting, the viewer is provoked by a naked female directly looking at the audience. By this time, this naked woman was obviously politically improper and especially, woman looking at the viewer as unashamed was totally unbelievable and offensive in a male-controlled, conquered society. This was the main reasons why it was forbidden and got teased from the public. Not only because picture of the naked female, but it was a commentary, and arguable as well. Painting it makes seem usual, and normal, besides something with sexualized. However, the two fully clothed men are not looking directly; it is only the naked female who grabs attention to be focus of the painting. Once again, the setting is very unusual, and it is unique. It seems like the models are just posing instead of having lunch together. The picnic basket lies on its side in the corner without any attention, and also the naked female has been completely left out along. The woman in far back in lake also seems left out from the lunching group too. None of these people seems gathered in the nature. However, some critics have inferred the painting as oddness with compositional sense, but it is delightful with the thought of the illusory. Manet’s use of color was influenced by the Impressionist movement, and it led the painting successful. Manet’s color use is combined with a very practical theme. He used mostly dark colors for the foreground such like dark greens, orange-browns and blacks for outlines. He also broke up of the movement of figure to add reality. Manet also inserted element of still life which is picnic basket in the bottom left corner of the painting. It subsidizes an added level of color. What is interesting in this painting is that he limited to use warm colors. And instead of having soft brush strokes and color mix, he uses vivid outlines around the figure. This concept lets the figure pop out of the landscape. Looking at the female figure, Manet painted in a flat tone with very little shading to capture the moment. The painting contains flat areas of color, and even in some places, Manet left it as a bare canvas. With limited of shading and contrast using of cool and warm colors prevent the tradition of depth and volume; also cause viewer’s attention to the surface of the painting. Manet’s light source through the painting was also interesting. This impression era is covered by the use of broad and detailed light source, which limits almost no shadows. However, the lightning in this scene of painting is unreliable and unusual. Compare to the two clothed men, the nude female takes the spotted light. She almost has no shadows besides strong outlines. Also because the two clothed men are wearing dark clothes, the nude female obviously pops out from the background and grabs viewers’ attention. I can see where the light hits in different areas, but the nude female takes the main light source, and therefore, the landscape background smoothed out the light. Tradition to this time era, Manet’s techniques were extraordinary and brush strokes become much less developed. Most of his brush strokes have been done in free handed. Focusing on the nude female, her skin is not smoothed out with value of color and brush techniques. Also the background is containing a rough brush strokes. During this time period, most of the artists are hiding brush strokes for their technique, but Manet did the opposites. It is obvious to see each brush stroke in nude female giving a rough complexion. In the background, also this style of rough brush strokes are made noticeable, and this even seems unfinished. Manet was free with technique. He did not try to hide or to follow the trends; indeed, some scenes in the painting seem unfinished. Through the composition, the figures are positioned in central. The interesting thing is that through this composition, I can draw myself a direct pyramid from. From the foreground nude female figure rises up to the lady in the water. With this compositional sense, attention falls between the two men. Men seem very odd and just stuck to be posing because compare to the women two men seems very dull and not interested in. They were not paying attention to the woman, and also not gathered at all. None of the figures seems relaxed. Rather than posing natural in the nature, these figures give tightness look. However, Manet successfully balanced the light against dark, use of cool color background and well blends the nude figure with warm tone, covers up the oddness and conveyed as successful painting. To sum up, Manet’s Luncheon on the grass is with mystery, oddness and wonder. He detailed his idea to the work, and all the elements he included in this painting lead great result follow in 1863. As an impressionist, Manet earned great media attention by causing public scandal and painting was success through setting, color, technique, composition and light. Artist: Édouard Manet Title: The Luncheon on the Grass Date: 1862 and 1863 Medium: Oil paint

Summer Internship Report on Madura Garments

Project Report On Improving Service Level for Institutional Sales SUBMITTED FOR THE PARTIAL FULFILMENT OF POST GRADUATE DIPLOMA IN INDUSTRIAL MANAGEMENT (PGDIM) By Puneet Verma Roll No. 105 PGDIM – 18 Under the guidance of [pic] National Institute of Industrial Engineering (NITIE), Vihar Lake, P. O. NITIE, Mumbai 400 087 Date of Submission: _ _ _ _ _ _ _ Certificate of Supervision This is to certify that Puneet Verma, student of PGDIM, Batch No. 18 has successfully completed the project titled – â€Å"Improving Service Level for Institutional Sales†, nder the guidance of Mrs. Sadhana Ghosh (NITIE) from 11th Jan 2013 to 15th March 2013. Based on the professional work done by him, this report is being submitted for the partial fulfillment of Post-Graduation Diploma in Industrial Management at NITIE, Mumbai Signature Faculty Guide Acknowledgement I wish to extend my sincere and heartfelt gratitude to my guide Mrs. Sadhana Ghosh(Professor, NITIE), whose Guidance and help constantly helped and motivated me during the entire tenure of the project. I am able to say with conviction that I have immensely benefited.Puneet Verma PGDIM-18 Executive Summary The apparel companies cater to various channels such as Department Stores, Trade, Organized Retail etc. Institutional Sales is a nascent business channel that caters to the demand from Institutional customers i. e organizations. Sales to this channel are generally in the form of bulk orders at volume discounts. For example, a pharmaceutical company orders through this channel for gifting shirt to doctors. The majority of the business of apparel organizations comes in through Trade and Department store channels.Orders for those channels come in during the Trade shows held twice a year 6 months prior to the launch of a season (Spring-Summer or Autumn-Winter). Sourcing and production plan for those channels so are essentially done against fixed orders. But for Institutional Channel orders are not predet ermined and customers come in with orders with very short lead time. This makes sourcing and manufacturing strategy for this process completely different from traditional channels. Currently the company Madura Garments (for reference and data) is not able to service these customers at a satisfactory level applying the business processes in place.This is contributed by the fact that the normal business model is significantly different from the requirements of this channel. The approach adopted was to first study the as-is business processes in place and review the past data to ascertain the capability of the current system in place. Next the problems in the current system were identified irrespective of whether the problem was a process or people related problem. A revised process flow was the proposed which will enable the company to service Institutional customers at a satisfactory rate.Lean Six Sigma methodology was adopted to approach the problem using a DMAIC model. The final li st of recommendations include changes in the current business process in the short time frame for immediate enhancement of service levels and long term changes to improve process capability to ramp up the business capabilities. Table of Contents Project Report1 Certificate of Supervision2 Acknowledgements4 Executive Summary5 1. Introduction8 2. Need & Significance of the Project11 3. Objective12 4. Literature Review†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 3 4. 1 DMAIC†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 13 4. 2 Fishbone Diagram†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 15 4. 3 Cause and Effect Matrix†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 17 4. 4 Failure Mode Effect Analysis†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 18 5. Methodology†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 4 5. 1: Understand the current market and business scenario†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚ ¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 25 5. 1. 1: Market Scenario: †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 25 5. 1. 2: Agent Performance: †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 29 5. 1. 3: Business processes: †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 30 5. 1. 4: Key Points: †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 5 5. 2: Ascertain the current service level of the syste m†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 36 5. 3: Identifying and Defining Problems†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 37 5. 3. 1: Fishbone Diagram: †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 37 5. 3. 2: Cause and Effect Matrix: †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 38 5. 3. 3: Failure Mode Effect Analysis:†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 39 5. 3. : Principal Issues: †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â ‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 41 5. 4: Process Improvement Plan†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 42 5. 4. 1: Short term changes: †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 43 5. 4. 2: Long term plans:†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 47 5. 5: Process Control†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚ ¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 1 6. References:†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 54 Introduction The Aditya Birla Group is in the League of Fortune 500. It is anchored by an extraordinary force of 100,000 employees, belonging to 25 different nationalities. In India the group has been adjudged â€Å" The Best Employer in India and among the Top 20 in Asia† by the Hewitt-Economic Times and Wall Street Journal Study 2007. Over 50 percent of it revenues flows from its overseas operations.The several Group companies under Aditya Birla Group are Grasim, Hindalco, Aditya Birla Nuvo, Essel Mining, Aditya Birla Retail Limited. Aditya Birla Nuvo Limited is a diversified conglomerate and the platform that has launched many new busin esses for India’s Premier Business house, the Aditya Birla Group. Aditya Birla Nuvo has a dozen businesses under its fold, ranging from textiles to telecom. As a leading player, Aditya Birla Nuvo ranks as †¢ The country’s largest premium branded Apparel Company : Madura Garments †¢ Largest Manufacture of linen fabric in India †¢ India’s largest and the world’s fourth largest producer of insulators The second largest producer of carbon black in India †¢ India’s second largest producer of viscose filament yarn (VFY) Aditya Birla Nuvo’s Business: Garments (Branded Apparel) Madura Garments, a division of Aditya Birla Nuvo is India’s leading apparel retail company. It enjoys market leadership in the branded garments business through its power and popular lifestyle brands – Louis Phillipe, Van Heusen, Allen Solly and Peter England. The company has also entered into a distribution agreement with the International b rand Esprit and has opened exclusive brand outlets.It has 2 successful store formats The Collective and PEOPLE. Madura Garments has exclusive showroom space which includes several large format brands outlets of world-class standards, providing top quality retail experience to the consumers. It also has a high visible presence in large department and multi brand stores. The thrust is on brand building through development of innovative new merchandise, exciting communication campaigns and enhancing the product portfolio. The overall marketing strategy has been move from a â€Å"Wardrobe Brand† to a â€Å"Lifestyle† Brand.The company has won many coveted awards in the fashion world like the â€Å"Best Retailer of the Year, Best Apparel Company of the Year, Best Trouser Brand of the Year, Best Smart Casual Brand of the Year† etc. , at well known for a such as Reid Taylor Awards and Images Fashion Awards. To bolster its presence significantly in the exploding apparel retail sector, the company has started retailing its life style brand and affordable popular brands through two new formats- Madura Garments Lifestyle Retail Company Limited and Peter England Fashions and Retail Limited. Contract ManufacturingMadura Garments Exports limited is a wholly owned subsidiary of Aditya Birla Nuvo focusing on garment exports. It is an integrated player in the apparel industry with interest in manufacturing exports of wovens, knits and Full Service Provider business. The company has modern manufacturing facilities and caters to customers like Marks & Spencer, Next, Blackberry, Arrow, Tommy Hilfiger and Menswear House. The organization delivers from design to delivery of merchandise at the customer warehouse. [pic] 2. Need & Significance of the Project Madura Fashion & Lifestyle has a fast growing institutionalized sales business.In December 2011, institutional sales hit an all time high of 4. 43 crores for a month. For FY12 institutional sales will account for Rs 14 crores with a high profitability (CBA). This channel has grown by four times in terms of sales over the last four years. However, the on time in full order execution for this channel continues to be poor. Delayed deliveries and missed opportunities continue to limit the growth of this channel. In this context, there is a need to study the supply chain (planning and execution) of this channel to identify the root cause for service failures and define process and system changes to tackle these. 3.Objective †¢ Mapping of as-is supply chain (planning process, order capture and order fulfillment process): The current business process that is being followed to cater to the customer demands †¢ Establish current service level for this channel: The order service level of the channel derived from the past data that has been obtained †¢ Identify root cause for service failures in institutional business: The major causes that leads to an unsatisfactory service level rel ated to people, process, business issues 4. Literature Review Six Sigma Methodologies: Six Sigma  is a  business management strategy, originally developed by Motorola in 1986.Six Sigma became well known after  Jack Welch made it a central focus of his business strategy at General Electric in 1995, and today it is widely used in many sectors of industry. Six Sigma seeks to improve the quality of process outputs by identifying and removing the causes of defects (errors) and minimizing  variabilityin  manufacturing  and  business processes. It uses a set of  quality management  methods, including  statistical methods, and creates a special infrastructure of people within the organization (â€Å"Black Belts†, â€Å"Green Belts†, etc. ) who are experts in these methods.Each Six Sigma project carried out within an organization follows a defined sequence of steps and has quantified financial targets (cost reduction and/or profit increase). The term  Six Sigma  originated from terminology associated with manufacturing, specifically terms associated with statistical modeling of manufacturing  processes. The maturity of a manufacturing process can be described by a  sigma  rating indicating its yield, or the percentage of defect-free products it creates. A six sigma process is one in which 99. 99966% of the products manufactured are statistically expected to be free of defects (3. defects per million). Motorola set a goal of â€Å"six sigma† for all of its manufacturing operations, and this goal became a byword for the management and engineering practices used to achieve it. 4. 1: DMAIC The DMAIC project methodology has five phases: ? Define  the problem, the voice of the customer, and the project goals, specifically. ? Measure  key aspects of the current process and collect relevant data. ? Analyze  the data to investigate and verify cause-and-effect relationships. Determine what the relationships are, and attemp t to ensure that all factors have been considered.Seek out root cause of the defect under investigation. ? Improve  or optimize the current process based upon data analysis using techniques such as  design of experiments,  poka yoke  or mistake proofing, and standard work to create a new, future state process. Set up pilot runs to establish  process capability. ? Control  the future state process to ensure that any deviations from target are corrected before they result in defects. Implement  control systems  such as  statistical process control, production boards, visual workplaces, and continuously monitor the process.Some organizations add a  Recognize  step at the beginning, which is to recognize the right problem to work on, thus yielding an RDMAIC methodology. 4. 2: Operation Definition: Recall the quote in the â€Å"first step† section of this site, â€Å"You can manage, what you can measure; you can measure, what you can define; you can define, what you can understand†. Operational definition is the first step towards effective management. It helps us build a clear understanding of a concept or a phenomenon so that it can be unambiguously measured. Let us take a very simple example to understand the need and the concept of operational definition.Let us imagine a situation that we wish to buy an all-purpose shirt with 50% cotton and 50% polyester. Would you accept a shirt whose front is made up of 100% cotton cloth and the back made of 100% polyester cloth? Surely not! Clearly we need to (operationally) define what we need. A better expression would be that we need a shirt made up of a cloth having even distribution of cotton and polyester fibers and their proportion by weight (or may be by number) is equal. So far so good, but we also need to have a mechanism to test it.In this case, we can send the shirt to a lab where randomly selected two areas (say 1 cm x 1 cm) – one from the back and one from the front ar e examined for the contents. The lab reports that group of two fibers of each – polyester and cotton are interwoven to make this clothe. Did we mean alternate fibers of polyester and cotton or something else? We now discover that we even need to define â€Å"even distribution†. In a business management scenario, common words such as good, reliable, and accurate (etc. ) can have multiple meanings unless they are (operationally) defined in a specific context.So how do we construct an operational definition? The process is explained with the help of an example in the following figure: [pic] Document the outcome of each process step and that becomes the operational definition. The operation definition must be tested before it is rolled out. 4. 2: Ishikawa’s Fishbone Diagram: The fishbone diagram is a graphical method for finding the root causes of an effect. The effect can be either a negative one, such as a process defect or an undue process variation; or a positiv e one, such as a desired process outcome.Kaoru Ishikawa, a famous Japanese consultant developed this method in the 1960s. It is also known as â€Å"Cause-and-Effect Diagram† or â€Å"Ishikawa Diagram†. The balance chapter details the steps required to construct a fishbone diagram. The example effect to illustrate the concept is â€Å"high petrol consumption in a car†. Step I Identify the process effect to be analysed. Develop an Operational Definition to ensure that it is clearly understood. Write the effect in a box on the right side and draw a horizontal arrow from left to right that touches the box as illustrated in the figure below. [pic] Step IIIdentify the main categories of causes resulting in the effect under consideration. These categories can easily be selected from the applicable six key process elements. These process elements are people, environment, material, method, machinery, and measurement. Add selected categories in the diagram as illustrated in the following figure. [pic] Step III Identify as many causes under each category and add them to the corresponding category. Detail each cause further (recursively) to the lowest level possible. [pic] Analyse this diagram to identify the causes that require deeper investigation.As fishbone diagram identify only potential causes, it may be a good idea to use a Pareto Chart to determine the cause(s) to focus on first. 4. 3: Cause & Effect Matrix The  Cause and Effect Matrix  is a tool which is used to prioritise potential causes by examining their relationship with the  CTQs. CTQ’s are placed on the top of the matrix and causes are place along the left side. The CTQ’s are ranked in terms of importance. The relationship between the causes and CTQs are ranked. An overall score is calculated and the cause with the highest overall score should be addressed first because they will have the largest impact on the CTQs.Steps 1. List the CTQs across the top of a matrix. 2. Rank and assign scores to each CTQ according to its importance to the customer. 3. List the causes on the left side of the matrix 4. Determine correlation scores between each cause and CTQ based on the strength of their relationship (E. g. 1 – weak, 3 – some, 9 – strong) 5. Cross multiply correlation scores with priority scores and add across for each cause 6. Create a  Pareto chart  and focus on the causes with the higher overall scores. The following diagram is a C&E matrix template from  ProcessMA. [pic] 4. : Failure Mode Effect Analysis: A  failure modes and effects analysis (FMEA)  is a  procedure  in  product development,  systems engineering  and  operations management  for analysis of potential failure modes within a system for classification by the severity and likelihood of the failures. A successful FMEA activity helps a team to identify potential failure modes based on past experience with similar products or processes, ena bling the team to design those failures out of the system with the minimum of effort and resource expenditure, thereby reducing development time and costs.Because it forces a review of functions and functional requirements, it also serves as a form of  design review. It is widely used in manufacturing industries in various phases of the product life cycle and is now increasingly finding use in the service industry. Failure modes  are any errors or defects in a process, design, or item, especially those that affect the intended function of the product and or process, and can be potential or actual. Effects analysis  refers to studying the consequences of those failures.The pre-work The process for conducting an FMEA is typically developed in three main phases, in which appropriate actions need to be defined. Before starting with an FMEA, several other techniques are frequently employed to ensure that robustness and history are included in the analysis. A robustness analysis can be obtained from interface matrices, boundary diagrams, and  parameter diagrams. Failures are often found from external ‘noise factors' and from shared interfaces with other parts and/or systems.Typically, a description of the system and its function is developed, considering both intentional and unintentional uses. A block diagram of the system is often created for inclusion with the FMEA, giving an overview of the major components or process steps and how they are related. These are called logical relations around which the FMEA can be developed. The primary FME document or ‘worksheet' lists all of the items or functions of the system in a logical manner, typically based on the block diagram. NOTE: Above shown example format is not in line with mil. td 1629 or Civil Aerospace practise. The basic terms as given in first paragraph of this page are not available in this template! Step 1: Occurrence In this step it is necessary to look at the cause of a failure mode and the number of times it occurs. This can be done by looking at similar products or processes and the failure modes that have been documented for them in the past. A failure cause is looked upon as a design weakness. All the potential causes for a failure mode should be identified and documented. Again this should be in technical terms.Examples of causes are: erroneous algorithms, excessive voltage or improper operating conditions. A failure mode is given an  occurrence ranking (O), again 1–10. Actions need to be determined if the occurrence is high (meaning >  4 for non-safety failure modes and >  1 when the severity-number from step 2 is 9 or 10). This step is called the detailed development section of the FMEA process. Occurrence also can be defined as  %. If a non-safety issue happened less than  1%, we can give 1 to it. It is based on your product and customer specification. Rating |Meaning | |1 |No known occurrences on similar products or processes | |2/3 |Low (relatively few failures) | |4/5/6 |Moderate (occasional failures) | |7/8 |High (repeated failures) | |9/10 |Very high (failure is almost inevitable) | Step 2: SeverityDetermine all failure modes based on the functional requirements and their effects. Examples of failure modes are: Electrical short-circuiting, corrosion or deformation. A failure mode in one component can lead to a failure mode in another component, therefore each failure mode should be listed in technical terms and for function. Hereafter the ultimate effect of each failure mode needs to be considered. A failure effect is defined as the result of a failure mode on the function of the system as perceived by the user. In this way it is convenient to write these effects down in terms of what the user might see or experience.Examples of failure effects are: degraded performance, noise or even injury to a user. Each effect is given a severity number (S)  from 1 (no danger) to 10 (critical). These numbers help an eng ineer to prioritize the failure modes and their effects. If the sensitivity of an effect has a number 9 or 10, actions are considered to change the design by eliminating the failure mode, if possible, or protecting the user from the effect. A severity rating of 9 or 10 is generally reserved for those effects which would cause injury to a user or otherwise result in litigation. Rating |Meaning | |1 |No effect | |2 |Very minor (only noticed by discriminating customers) | |3 |Minor (affects very little of the system, noticed by average customer) | |4/5/6 |Moderate (most customers are annoyed) | |7/8 |High (causes a loss of primary function; customers are issatisfied) | |9/10 |Very high and hazardous (product becomes inoperative; customers angered; the failure may result unsafe operation and | | |possible injury) | Step 3: Detection When appropriate actions are determined, it is necessary to test their efficiency. In addition, design verification is needed. The proper inspection me thods need to be chosen. First, an engineer should look at the current controls of the system that prevent failure modes from occurring or which detect the failure before it reaches the customer.Hereafter one should identify testing, analysis, monitoring and other techniques that can be or have been used on similar systems to detect failures. From these controls an engineer can learn how likely it is for a failure to be identified or detected. Each combination from the previous 2 steps receives a  detection number (D). This ranks the ability of planned tests and inspections to remove defects or detect failure modes in time. The assigned detection number measures the risk that the failure will  escape detection. A high detection number indicates that the chances are high that the failure will escape detection, or in other words, that the chances of detection are low. Rating |Meaning | |1 |Certain – fault will be caught on test | |2 |Almost Certain | |3 |High | |4/5/6 |Mo derate | |7/8 |Low | |9/10 |Fault will be passed to customer undetected | After these three basic steps, risk priority numbers (RPN) are calculated Risk priority number (RPN) – RPN play an important part in the choice of an action against failure modes. They are threshold values in the evaluation of these actions.After ranking the severity, occurrence and detect ability the RPN can be easily calculated by multiplying these three numbers: RPN  =  S  ? O  ? D This has to be done for the entire process and/or design. Once this is done it is easy to determine the areas of greatest concern. The failure modes that have the highest RPN should be given the highest priority for corrective action. This means it is not always the failure modes with the highest severity numbers that should be treated first. There could be less severe failures, but which occur more often and are less detectable. After these values are allocated, recommended actions with targets, responsibility and dates of implementation are noted.These actions can include specific inspection, testing or quality procedures, redesign (such as selection of new components), adding more redundancy and limiting environmental stresses or operating range. Once the actions have been implemented in the design/process, the new RPN should be checked, to confirm the improvements. These tests are often put in graphs, for easy visualization. Whenever a design or a process changes, an FMEA should be updated. A few logical but important thoughts come in mind: ? Try to eliminate the failure mode (some failures are more preventable than others) ? Minimize the severity of the failure ? Reduce the occurrence of the failure mode ? Improve the detection 5. MethodologyA brief outline of the methodology adopted in the project is given below: 1. Understand the current market and business scenario a. Gather historical data from the system to analyze market condition b. Analyze trends and patterns in the sales figures c. Study the current business processes and map the material and information flow 2. Ascertain the service level that the system currently operates at a. Gather data for a specified period b. Ascertain the service level for that period subjected to constraints c. Interpret the data to assess system capability 3. Identify and define the issues a. Identify the principal issues currently affecting service levels b.Use Lean Six Sigma Methodologies to structure the analysis process 4. Propose a Process improvement plan that addresses the need of the system a. Structure all the issues in the current system systematically b. Propose solutions which can positively affect the major issues c. Propose solutions for current service level improvement and long term improvement of business capabilities 5. Propose metrics to effectively control the process once implemented a. Propose metrics that can capture the effectiveness of the system in place 5. 1: Understand the current market and business scenario 5. 1. 1: Market Scenario: Brandwise sales for FY11-12 †¢ 85% of sales contributed by LP, VH †¢ 62% of LP sales contributed by December sales †¢ 31% of overall sales in December [pic] Overall Sales volume for FY ‘11-‘12 †¢ Business runs on relationship based contacts. A client can take away a number of his contacts from a business. †¢ Period for gifting by companies: April ( June †¢ Companies want products by March †¢ So ideally order should be placed by November/December †¢ Educating customers about the functioning of the business is important to obtain feasible targets †¢ Customers generally specify the brand, but may also sometimes specify the colour to coordinate with an event A serviced customer will not look for an alternate source for subsequent orders †¢ A customer may order goods for gifting or internal use †¢ Price sensitive customers †¢ Currently Pharmaceutical is the major player, but new ave nues can be explored (Essar Steel uniform order) †¢ Pharmaceutical companies generally demand a turnaround of 30 days †¢ Pharmaceutical sector generally not affected by downturns †¢ Delivery in correct time and correct order quantity †¢ If delivery is correct then a premium price may be charged †¢ Priority of delivery is low in this channel, the priority should be highest †¢ Customers may reject the order if delivery is delayed for a day. Events. Priority is low as the volume of business is low in comparison with overall business volume †¢ If service level is high then company bargaining power will also be high †¢ Market is susceptible to economic downturns (no order from IT firms for the past 3 yrs) †¢ Agents display a variety of goods to the customer. May sell a rival brand or a different product. †¢ Forecasting is difficult as a company may choose to give a different gift the next year †¢ Satisfied customers does not ensure r eturn customer but provides base for word of mouth marketing †¢ Leverage on the firms brand names †¢ High profit business where the discount depends on the volume of products ordered. No returned goods. †¢ Dealings are made with top management, so client facing operations should be capably handled Customer |Sum of Quantity |Sum of Gross | | | |Total | |Mankind pharma ltd |107500 |55623750 | |Madhuram apparels |14019 |11155274 | |Lupin limited |10460 |9936990 | |Addon holding pvt ltd. |12781 |8356870 | |Supra garments pvt limited |9098 |7067832 | |Padma international corporation |10188 |6298490 | |Unichem laboratories ltd |6555 |5004589. 37 | |Biocon limited |4980 |3650530 | |M/S.Glaxo smithline ltd |3424 |3589379 | |Clairemont enterprises |8138 |3544110 | |Emcure pharmaceuticals limited |5395 |3426004 | |IPCA laboratories limited |3284 |2891923 | |Saffron enterprises (p) ltd. |4118 |2855504 | |Geno pharmaceuticals ltd |4200 |2520000 | |Government of India |3000 |18750 00 | |Society of Petroleum Geophysicists |2028 |1817540 | |Pidilite industries ltd |2500 |1650206. 25 | †¢ 53 customers were serviced where ordered quantity was over 100 †¢ 9 orders were serviced where the ordered quantity was more than 5000 †¢ 17 orders were worth more than Rs 10,00,000 The revenue generated from these orders contribute to 88% of the overall revenue †¢ Orders exceeding 5000 contributed to 74% of overall revenue †¢ Revenue per unit from large orders generally lesser than that from medium/small orders 5. 1. 2: Agent Performance: Agentwise breakup of sales amount Proportion of sales made through agents as opposed to directly 5. 1. 3: Business processes: [pic] Current scenario of sourcing options: †¢ Sourcing not dependent on Core or Fashion, depends on how Core is defined †¢ Mills are large entities and Madura cannot consume their entire produce †¢ Sourcing time depends on overall demand for a fabric in the market †¢ Sourci ng strategy dependant on individual Style Codes For a style code with constant Y-o-Y demand an buffer inventory of 1000 mts is maintained at either factory RM level or supplier level †¢ A fabric from the current season, brand checks whether they can sell the product at the full priced market , then they service the institutionalized sales customers †¢ No separate sourcing strategy for institutional channel †¢ Sourcing strategy fixed at the start of the season †¢ Products manufactured against fixed orders †¢ Fabric sourced to meet only the fixed demand †¢ Excess fabric stock due to customers cancelling orders †¢ ARS (Automated Replenishment System) not affecting sourcing †¢ Sourcing for one style code done only once Sourcing is done according to the preplanned production schedule †¢ Fabric is not allocated to any channel, the FG is allocated to a specific channel †¢ If fabric is not sold off to the specific channel then the stock is o ffered to the same/ different channel the next season †¢ Once the plan for the season has been made the plan is not subjected to any major change 5. 1. 4: Key Points: Plant Capacity: †¢ Plant capacity is allocated to various brands depending on their orders from trade shows/forecasts †¢ The allocated plant capacity is fixed for a year and is reviewed at the beginning of the season †¢ Excess fabric stock from previous season piled-up at factory (inventory build-up) Production Planning: No separate capacity is present to cater to institutional sales †¢ Brands utilize excess capacity or reschedule work orders to cater to Institutional customers †¢ Service level dependent on demand from other traditional channels Institutional Orders: †¢ Factory receives direct enquiry from the Institutional Sales team †¢ Factory check reserve stock and ready sourcing options for fabric and trims (lower lead time to source trims than brands) †¢ Schedule produ ction plan according to excess capacity available i. e unutilized by the brands 5. 2: Ascertain the current service level of the system Data Collection: †¢ Data collected from mail records from Jan ( Mar 2012 Enquiries for less than 100 units neglected †¢ Orders divided into separate groups depending on ordered volume †¢ Overall service levels for the period is at 35% †¢ Current process can service only about 16% of the total volume of demand †¢ None of the 10000+ orders have been serviced †¢ Service level for orders between 2000-10000 is the highest †¢ Excluding the very large orders, the company serviced 40% of the total volume of demand |Row Labels |Accepted |Despatched |Enquiry |Rejected |Grand Total |Service Level | |500-2000 |7 |5 |1 |21 |34 |0. 6 | |2000-10000 |2 |4 |2 |5 |13 |0. 55 | |10000+ | | |2 |4 |6 |0 | |Grand Total |10 |15 |5 |47 |77 |0. 35 | |100-500 |225 |1725 | |3380 |5330 |0. 37 | |500-2000 |5240 |4050 |1000 |18400 |28690 |0. 34 | |2000-10000 |14380 |11500 |9500 |33500 |68880 |0. 4 | |10000+ | | |51000 |144000 |195000 |0 | |Grand Total |19845 |17533 | |High Turnaround Time |Fabric catalogue not provided for IS |567 | |High Turnaround Time |Information is decentralized |567 | |Unavailable fabric |Low clarity regarding reserve stock level |441 | |Unavailable fabric |Sourcing not done for Institutional Channel |441 | |High Turnaround Time |Low clarity regarding reserve stock level |441 | |Low Priority of Institutional sales |Volume of business w. r. overall business |441 | |Unavailable fabric |Volume orders |405 | |Unavailable capacity |No separate plant capacity for Institutional customers |245 | |Low Profitability |Discount margin offered |245 | |High Turnaround Time |Response time to get back on a query |245 | |Unavailable capacity |Volume orders |189 | |Unavailable capacity |Current utilization of factory for retail channels |175 | |Delayed Delivery |No separate plant capacity for Institutional customers |175 | |Low Profitability |Price sensitive customers |147 | |Delayed Delivery |Current utilization of factory for retail channels |125 | |Low Priority of Institutional sales |Price sensitive customers |105 | |Competitor Action |NOS range not always available |105 | |Competitor Action |Agents working for multiple companies |45 | 5. 3. 4: Principal Issues: Fabric Stock: †¢ Fabric catalogue is not provided for IS leading to lack of clarity for agents and IS team †¢ Reserve fabric stock at factory level is not visible to IS team †¢ Sourcing for fabric is not done for Institutional customers Process: †¢ Priority for Institutional orders are low †¢ Information is decentralized leading to a high turnaround time †¢ Bulk orders from Institutional customers leading to shortage of available capacity †¢ Slack information flow between brand and factory leading to delayed production Planning: †¢ Lack of planning and subsequent strategizing for achieving tar gets Problems with forecasting the sales of this channel †¢ Manufacturing for orders are done on an ad-hoc basis 5. 4: Process Improvement Plan The proposed solution has been broadly divided into short term actions and long term actions: Short term actions: a. Channel potential †¢ Dispel value chain image †¢ Communicate benefits of the channel †¢ Change accounting standards for brands for catering to IS b. Fabric stock visibility †¢ Catalogue of reserve stock in factory †¢ Swatch set, inventory record of current stock made visible to IS team c. Process capability †¢ Sourcing done on a limited scale by the IS team †¢ Book order for a limited quantity of core range during trade show Plant capacity set up to cater to Institutional customers exclusively Long term plans: †¢ Revamp Order Interface †¢ Integrate sourcing solutions †¢ Create and maintain a database of mills †¢ Create an online portal for centralized information stor age from the brand, factory and IS team †¢ Formulate ramp-up strategy †¢ Target a service level of 100% for orders within 5000 †¢ Process should be capable of handling 5000+ orders with a lead time of 45 days †¢ Target new segments to increase business volume †¢ Create a low price point brand, Byford, to cater to demand for price sensitive customers 5. 4. 1: Short term changes: Channel Potential: †¢ Apprehension of brands regarding profitability and quality of products offered Demand from this channel is an additional demand (basic difference from value channel) †¢ Quality assurance according to brand standards †¢ Adhering to predetermined discount slabs (PC:MRP ratio) †¢ Potential to facilitate fabric stock liquidation (AS has already prepared swatch set) Process Capability: †¢ NOS stock not always available leading to business loss in Core range †¢ IS team should form some sourcing capabilities by using the standard mills â₠¬ ¢ IS team can also book a certain range of core products during trade shows (brands currently identify 5 styles that will sell in IS) †¢ Separate plant capacity based on past year minimum demand per month for the past year Fabric stock visibility: Swatch set of reserve fabric stock to be made and sent to the IS team †¢ A basic database of current stock from traditional channel that the brand can offer for IS †¢ Information clarity between the stake holders for fabric stock to be centralized Key Changes: †¢ Central repository of information regarding reserve stock from factory and excess fabric stock from all national mills adhering to quality standards †¢ Repository periodically updated for fabric from current stock (dropped order) that can be offered to Institutional customers †¢ Agents have an upstream visibility regarding fabric on offer, therefore enabling queries to be addressed on first contact IS team and agent have stock visibility to reply to queries better, shortening the order capture time †¢ IS team itself explores sourcing options if fabric not present with brand †¢ Interaction with brand minimized regarding the fabric stock information †¢ Interactions between contact points in the whole process flow reduced Non-Availability of capacity: †¢ Plant capacity not allocated to Institutional sales †¢ Delay in order delivery due to lack of capacity †¢ Separate line to cater to IS specially during peak season (Aug/Sept) †¢ Line can be used for traditional channel in case capacity unutilized †¢ Factory to have the capability to manufacture 7000 units for IS per month 5. 4. 2: Long term plans: Strategic goals: Target a service level of 100% for orders within 5000 units †¢ Aim to serve 12 very large orders (revenue over Rs. 50,00,000 every fiscal year) †¢ Service an order with volumes larger than 5000 in 45 days lead time (considering fabric sourcing is required) Expansion: â⠂¬ ¢ Pharmaceutical sector contributes to 90% of the current business †¢ Decrease dependency on one sector by exploring new avenues †¢ Actively ask agents to promote business to new customers and provide incentive if a new sector is breached (volume orders) Brand development: †¢ Byford currently caters to Institutional customers †¢ Make Byford capable of servicing parallel industries like uniform orders, that are not being serviced by LBRDs Byford can service internal requirement for manufacturing industries that cannot be serviced because of price point issues (accept orders only beyond a certain volume) Key Changes: †¢ Interface is created to capture the entire information in an accessible format †¢ Interface provides information about style code, fabric properties, swatch, quantity available, estimated manufacturing capacity and price of product †¢ Processes typically addressed after an enquiry is expedited to be processed beforehand †¢ Cus tomer driven ordering system which minimizes the unstructured interaction between the various stakeholders †¢ Customer has ready information regarding the quantity available, fabric availability and tentative delivery dates Price, fabric and plant capacity issues are dealt with in a structured manner to avoid unnecessary delays n the system †¢ Information is centralized successfully and the interface can be further utilized by other channels (e. g: a Trade customer wants to order a Core range) 5. 5: Process Control Auditing Measures: †¢ Brands feel it is not profitable to sell to Institutional channel because of the 67. 3% transfer price between MFL & MGLRCL †¢ Monthly targets are affected as brands service IS orders †¢ Separate auditing for sales made through Institutional channels Process Capability: †¢ Measure of defects in delivery (quantity & quality) for orders accepted †¢ Measure to be Defects Per Hundred Opportunities †¢ Service level: the number of accepted enquiriesProcess Dashboard: a. Historical: †¢ Data for the past quarter †¢ Revenue †¢ Selling price †¢ CBA †¢ Orders accepted †¢ Orders served †¢ Monthly plant utilization b. Exceptions: †¢ Data outliers in business process †¢ Largest enquiry by volume †¢ Largest order accepted †¢ Longest delay c. Current status: †¢ Enquiries under process †¢ Enquiries potentially worth over Rs 10,00,000 †¢ Actual sales vs target sales d. Future: †¢ Current orders under process †¢ Utilization of plant capacity by IS †¢ Scheduled vs expected delivery dates 7. References: Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results by Mike Rother †¢ The Toyota Way by Jeffey Liker